How can you ensure communication during M&A ?

by Matthieu Silbermann

Discover the importance of an Intranet in the merger and acquisition process and how Powell Intranet can be used in conjunction with Microsoft 365 and SharePoint to facilitate a smooth merger and acquisition process.

Merger and Acquisition challenges

Mergers and acquisitions are vital components of business operations, finance, and management. Combining two companies can create competitive advantages and new opportunities in a particular industry, yet these processes can be complicated and pose numerous risks, particularly to the human resources sector. These challenges include performing due diligence, complying with labor laws, managing change, integrating cultures, and keeping valuable employees motivated and engaged.

Mergers and Acquisitions challenges

What could be the role of an Intranet in Merger and Acquisition?

In this context, an Intranet can significantly support a merger and acquisition (M&A) process by providing a centralized communication, collaboration, and information-sharing platform. Some specific ways an Intranet can support M&A include:

  • Communication and Collaboration: An Intranet can facilitate communication and collaboration between employees of the merging companies, helping to break down silos and promote teamwork. It can also be used to communicate important updates and news related to the M&A process to all employees.
  • Information Sharing: An Intranet can provide a centralized repository for storing and sharing important documents and information related to the M&A process, such as due diligence reports, legal agreements, and project plans.
  • Onboarding and Integration: An Intranet can be used to help onboard new employees from the acquired company and integrate them into the culture and processes of the acquiring company.
  • Culture and Values: An Intranet can help reinforce the acquiring company’s values and culture, helping to ensure a smooth integration of the acquired company and its employees.
  • Processes and Procedures: An Intranet can provide a platform for documenting and sharing key processes and procedures that must be followed during the M&A process, helping ensure consistency and compliance.

role of an Intranet in Merger and Acquisition

What is the difficulty when the two merging companies have each of them an Intranet in a different O365 tenant?

When two merging companies have separate Intranets in different Office 365 tenants, several difficulties can arise during the integration process. Some of these difficulties include the following:

  • Data Migration: Moving data, such as files, documents, and user profiles, from one tenant to another can be complex and time-consuming. It requires careful planning and execution to ensure that data is transferred correctly and securely.
  • User Management: Managing user accounts and access across two different tenants can be challenging. This requires setting up separate user accounts for each tenant, configuring access rights and permissions, and ensuring that users can access the appropriate resources and information.
  • Integration of Workflows and Processes: Integrating workflows and processes across two different Intranets can be complex, especially if each Intranet has unique features and customizations. This requires careful analysis and planning to determine the best approach for integrating these workflows and processes.
  • Security and Compliance: Ensuring that sensitive data is protected and compliant with regulations can be challenging when dealing with multiple tenants. This requires careful consideration of data security and privacy requirements and the implementation of appropriate measures to ensure that sensitive information is protected.
  • User Training: Providing training for users on how to use the new integrated Intranet can be a challenge, especially if the Intranets have different user interfaces, navigation, and functionality. This requires developing and delivering comprehensive training programs to help users get up to speed quickly.

What could be done in the meantime?

While the integration process of the Intranets in different Office 365 tenants is underway, several steps can be taken to mitigate the difficulties and ensure business continuity. Some of these steps include:

  • Communication: Regular communication between the merging companies is essential to ensure that everyone is aware of the status of the integration process, any potential challenges, and how they will be addressed.
  • Temporary Access Arrangements: To ensure that employees have access to the information they need to do their jobs, temporary access arrangements can be implemented. This may involve granting access to one Intranet or the other or providing access to a shared file system that both companies can access.
  • Data Backup and Recovery: To ensure that data is protected and recovered in the event of any unexpected issues, it’s essential to have a robust backup and recovery strategy in place. This may involve regular backups of critical data and files and a process in place for recovering data during an outage.
  • User Training and Support: Providing training and support for users during the integration process can help minimize the impact of any changes and ensure that employees can continue working effectively. This may involve providing training on accessing and using the new Intranet and providing support for any technical issues that arise.
  • Continuous Monitoring: Monitoring the progress of the integration process and addressing any issues that arise promptly is critical to ensure that the process remains on track. This may involve regular status updates, tracking key metrics, and making necessary adjustments to the integration plan.

How can Powell Intranet provide a short-term, if not long-term, solution to this problem?

Powell Intranet is a third-party system that can be used with Microsoft 365 and SharePoint to provide employees with a secure and user-friendly experience. This is especially useful when two companies are merging, and both have their tenants on Microsoft 365; Powell Intranet can provide the necessary capabilities to facilitate the merger.

  • Improved Access to Information: With Powell Intranet, employees of Company B would be able to search securely and access news and documents published in the tenant of Company A, improving access to information and knowledge.
  • Enhanced Collaboration: By providing a centralized platform for accessing and sharing information, Powell Intranet can help to strengthen collaboration and teamwork between employees of both companies.
  • Streamlined Workflows: Powell Intranet can help to streamline workflows and processes by providing a single platform for accessing and sharing information. This can help to reduce duplication and improve efficiency.
  • Increased Productivity: By improving access to information and streamlining workflows, Powell Intranet can help to increase productivity and efficiency, enabling employees to work more effectively.
  • Improved Data Security: Powell Intranet provides secure access to information and can help ensure that sensitive data is protected, even when accessed across multiple tenants.

Powell Intranet- solution to the problem


In conclusion, Powell Intranet can be vital in promoting clarity and communication during a merger and acquisition, improving access to information, enhancing collaboration, and streamlining workflows. By providing a centralized platform for accessing and sharing knowledge, Powell Intranet can help to ensure that all employees are informed, connected, and productive during this critical time.

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