14 non-negotiable internal comms intranet essentials

by Emily Houssier

Internal communication teams are the heart of every successful organization. They bring people together, share inspiring stories, and keep everyone informed. And an internal comms intranet is a communications team’s secret weapon for building a thriving workplace culture.

Why is an intranet essential for internal communication?

An intranet is more than a tool; it’s a vibrant community center where workers connect, grow, and thrive. By breaking down barriers and fostering open communication, an internal comms intranet helps teams feel connected, informed, and valued. There are endless intranet benefits.

What makes a great intranet for internal communication teams?

A great intranet is like a trusted friend – always there to support and inspire. It’s where information flows freely, ideas flourish, and staff feel empowered. The best intranets make work more enjoyable and fulfilling.

 

 

How can an internal comms intranet improve team collaboration?

 

An internal communications intranet can significantly enhance team collaboration by providing a centralized platform for:

  • Information sharing:

    • Centralized repository: A single source of truth for all company information, including policies, procedures, and project updates.
    • Easy access: Quick and easy access to information, reducing the time spent searching for documents.
    • Knowledge base: A searchable knowledge base where employees can find answers to common questions.
  • Effective communication:

    • Real-time communication: Tools like instant messaging and forums for quick discussions and problem-solving.
    • Asynchronous communication: Email and discussion boards for more thoughtful and detailed conversations.
    • Remote collaboration: Tools for virtual meetings, video conferencing, and screen sharing to facilitate collaboration across distances.
  • Project Management:

    • Task management tools: Project management tools to track tasks, deadlines, and progress.
    • Document sharing: A secure platform for sharing and collaborating on documents.
    • Version control: Tools to manage different versions of documents and track changes.
  • Community Building:

    • Social features: Social features like company news, blogs, and forums to foster a sense of community.
    • Employee recognition: Tools to recognize and reward employees for their contributions.
    • Company culture: A platform to promote company culture and values.

 

Overcoming communication challenges with an intranet

 

Intranets are the answer to many communication challenges. They bridge the gap between remote and in-office teams, creating a sense of belonging. By centralizing information and making it easily accessible, intranet software reduces confusion and frustration.

The best intranets are simple to use and navigate. They should make it easy for everyone to share ideas and opinions. Of course, security is critical. You’ll want a secure intranet that keeps your company’s information safe.

In short, investing in a state-of-the-art intranet can create a more connected, engaged, and productive workplace.

 

How to implement an internal comms intranet in your organization?

Here’s a step-by-step guide to implementing an internal comms intranet:

  1. Define your goals and objectives:

    • Clearly outline the specific goals you want to achieve with the intranet.
    • Identify key performance indicators (KPIs) to measure success, such as increased employee engagement, improved collaboration, and reduced time spent searching for information.
  2. Conduct a needs assessment:

    • Run an intranet survey with your employees to understand their needs and preferences.
    • Identify the pain points and challenges they face in their daily work.
    • Analyze your organization’s current communication channels and identify any gaps.
  3. Choose the right intranet platform:

    • Consider factors like cost, features, scalability, and security.
    • Evaluate popular intranet solutions, such as SharePoint, Microsoft Teams, or specialized intranet platforms, like Powell.
    • Select a platform that aligns with your organization’s specific needs and budget.
  4. Plan your intranet launch:

    • Develop a comprehensive launch strategy, including a communication plan to generate excitement and anticipation.
    • Create a timeline for the launch and assign responsibilities to team members.
    • Develop a training plan to help employees learn how to use the intranet effectively.
  5. Train your employees:

    • Provide comprehensive training on how to use the intranet effectively.
    • Offer ongoing support and resources, such as FAQs, tutorials, and help desk support.
    • Encourage employees to experiment and explore the features of the intranet.
  6. Continuously monitor and improve:

    • Track user engagement and satisfaction through analytics and feedback.
    • Gather feedback from employees and make necessary adjustments to optimize the intranet.
    • Regularly update and improve the intranet to meet the evolving needs of your organization.

By following these steps and considering the best practices outlined above, you can implement an effective internal communications intranet that will enhance collaboration, boost employee engagement, and drive business success.

Non-negotiable internal comms intranet features 

 

An intranet is a powerful tool for connecting employees and sharing information. While this article highlights essential intranet requirements for internal communication managers, a comprehensive intranet offers many functionalities. Here’s a full list of intranet features for every department.

Let’s delve into the core features that internal communication managers should prioritize:

 

1. Create a welcoming hub

A successful intranet is more than just a platform; it’s a digital community hub. Designing a visually appealing, easy-to-navigate space that reflects your company’s culture creates a welcoming environment where employees feel united and engaged.

1 user friendly internal comms intranet

 

2. Deliver news that matters

Keep your team informed and inspired with a centralized news platform. Share company updates, success stories, and employee spotlights in a format that is easy to consume and share. Create high-quality intranet content that inspires. Empower employees to personalize their news feed to focus on what interests them most.

News and announcements

 

3. Amplify your message

Provide easy-to-use tools for sharing company news on social media to transform employees into brand advocates. This will boost brand visibility and strengthen employee engagement and pride.

social sharing and advocacy

 

4. Connect your team

Provide a comprehensive employee directory to build a connected workforce. Include clear contact information, photos, and organizational details to facilitate collaboration and networking.

Employee directory

 

5. Foster open dialogue

Inspire open communication and idea sharing. Encourage employees to contribute articles, blog posts, and discussions. Fostering a culture of collaboration drives innovation and problem-solving.

Internal blogging company intraanet

 

6. Stay organized and informed

Keep everyone in sync with a centralized events calendar. Streamline event planning and ensure maximum attendance by providing clear details, RSVP options, and integration with other tools.

Events calendar intranet

 

7. Empower your employees

Give employees a voice by incorporating feedback mechanisms. Polls, surveys, and suggestion boxes provide valuable insights and demonstrate a commitment to employee engagement.

Polls & surveys internal comms intranet

 

8. Build a strong community

Foster a sense of belonging with dedicated spaces for social interaction. Encourage informal communication and relationship building through virtual water cooler chats and interest groups.

Discussion forums internal communications

 

9. Make information accessible

Create a centralized knowledge base where employees can easily find the necessary information. Implement a robust search function and clear categorization to streamline information retrieval.

Document management

 

10. Reach your employees everywhere

Extend your intranet’s reach with a mobile-optimized platform. A mobile intranet enables employees to access information, collaborate, and stay connected on the go.

Mobile accessibility intranet

 

11. Bridge language barriers

Create an inclusive workplace by offering language translation and localization options. Break down communication barriers and foster collaboration among global teams.

Multilingual intranet

 

12. Streamline your workflow

Integrate your intranet with essential business tools to create a seamless user experience. Connecting your intranet with email, calendars, and other applications improves efficiency and productivity.

integrations and email in an internal comms intranet

13. Celebrate success together

Encourage and reward employees for their contributions. A robust employee recognition program fosters a positive and supportive work culture.

employee recogntion

 

14. Powerful analytics

Unleash your intranet’s full potential with powerful analytics. Discover how employees interact with your intranet to make data-driven decisions that enhance user experience, improve content, and drive better results.

intranet analytics

 

 

A great internal comms intranet is more than just a tool; it’s a hub for connection and productivity. An intranet can transform your workplace by offering easy-to-use features like news updates, collaboration spaces, and mobile access. It helps people feel connected, informed, and engaged. Your whole company benefits when employees have the necessary information and can work together seamlessly.

Ready to take the next step? Here’s a to-do list to help choose the right internal comms intranet provider:

  1. Find the perfect fit: Identify providers aligned with your specific needs.
  2. Experience Powell firsthand: Request a personalized demo to see our platform in action.
  3. Ask the right questions: Prepare a list of intranet demo questions to ensure you make an informed decision.
  4. Compare and contrast: Narrow down your options and prepare RFP request for proposals from your top choices.

 

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