Why mindset matters
When AI is approached as a platform, everything changes. Instead of asking where to “add” AI, organizations begin to rethink workflows from the ground up. Processes become more fluid, information becomes more accessible, and teams gain new ways to create value.
Aligned with clear business goals, AI moves beyond novelty. It becomes part of the operating fabric of the digital workplace.
Turning ambition into impact
Erick is candid about the challenges. AI success depends heavily on data quality, structure, and governance. Without solid foundations, even the best technology falls short.
He introduces the concept of a cognitive operating model, where AI is embedded directly into everyday processes. This approach helps organizations move from isolated experiments to scalable, meaningful impact.
A more collaborative future
Looking ahead, Erick envisions AI as a partner in human collaboration. By processing vast amounts of information in seconds, AI can reduce cognitive overload and support better decisions.
Rather than replacing people, it amplifies how they work together. The digital workplace becomes a space where insights flow more easily, and teams can focus on higher-value work.
