Seamus Moffatt (National Systems & Innovation Manager, D&E Air Conditioning)
“I’ve enjoyed greater visibility relating to key business news from around the country, an up-to-date People Directory with useful employee information and the organisational benefits from our centralised controlled document library.”
The project
- Scattered Communication Across Teams
Without a reliable internal news system, critical updates, announcements, and company wins weren’t reaching everyone. This lack of flow led to silos, missed opportunities for recognition, and disengaged employees. - Unstructured Access to Operational Resources
Employees had to navigate a disorganized document library with inconsistent structure. The absence of a central, intuitive repository made day-to-day work harder, slower, and less consistent across teams. - A Growing Need for Visibility and Alignment
As the company expanded, D&E needed more than just a static intranet — it needed a dynamic digital space where every department could see the bigger picture, collaborate with ease, and feel part of a unified organization.
Solutions
A Centralized and Engaging Communication Hub
Streamlined Internal News Circulation
An Organized and Accessible Document Library
Results
With the implementation of their Powell digital workplace, D&E Air Conditioning has strengthened employee engagement, streamlined internal communication, and improved access to operational resources.
1. Employee Engagement & Company Culture
Connected employees: The new intranet fosters a greater sense of unity and belonging. With easy access to shared updates, project news, and internal discussions, employees across different departments feel more involved in the life of the company.
Transparency across teams: With centralized communication, all departments can now see what others are working on and celebrating breaking down silos and reinforcing the company’s “One Team” values.
Cultural alignment: Personalized branding and interactive features like milestone sharing and discussion forms have helped build a stronger, more inclusive workplace culture.
2. Information Access & Efficiency
Faster document retrieval: The new structured document library enables employees to find the right files quickly, reducing search times and avoiding outdated resources.
Improved day-to-day operations: Teams spend less time navigating confusing folders and more time focusing on their work especially in fast-paced project environments.
Reliable content: With centralized content management, employees trust that the information they access is accurate, current, and easy to locate.
3. Internal Communication & Alignment
Unified communication hub: Important updates, announcements, and company successes are now visible to everyone in one place, ensuring consistent messaging across the organization.
More informed workforce: Employees stay up to date with personalized news feeds and relevant content tailored to their roles.
Stronger interdepartmental alignment: With better visibility into what’s happening across the business, departments can collaborate more effectively and work toward shared goals.
Conclusion
By partnering with Powell, D&E Air Conditioning didn’t just modernize its intranet, it transformed the way employees connect, share, and work together. What began as a need to improve internal communication and document access evolved into a powerful digital workplace that supports collaboration, strengthens company culture, and drives efficiency across the business. Today, D&E’s teams are more aligned, informed, and empowered, ready to take on projects with greater clarity and cohesion.