{"id":34562,"date":"2020-01-17T15:40:16","date_gmt":"2020-01-17T14:40:16","guid":{"rendered":"https:\/\/powell-software.com\/?p=34562"},"modified":"2022-08-30T09:25:42","modified_gmt":"2022-08-30T08:25:42","slug":"programme-customer-success-management","status":"publish","type":"post","link":"https:\/\/powell-software.com\/fr\/resources\/non-classifiee\/programme-customer-success-management\/","title":{"rendered":"Ouverture de notre Programme Customer Success Management"},"content":{"rendered":"<p><\/p>\n<h2 style=\"text-align: center;\"><strong>Nos \u00e9quipes sont partenaires de votre succ\u00e8s<\/strong><\/h2>\n<p><\/p>\n<p>Chez Powell Software, votre exp\u00e9rience est notre premi\u00e8re pr\u00e9occupation. Notre nouvelle \u00e9quipe de Customer Success Managers est d\u00e9di\u00e9e \u00e0 votre succ\u00e8s et s\u2019investit au quotidien pour emmener notre partenariat toujours plus loin.<\/p>\n<p>Nous sommes engag\u00e9s \u00e0 vos c\u00f4t\u00e9s et valorisons cette relation. C\u2019est pourquoi nous souhaitons nous inscrire comme partenaire de votre r\u00e9ussite \u00e0 travers la cr\u00e9ation d\u2019un programme d\u00e9di\u00e9.<\/p>\n<p>Chaque client rejoignant notre communaut\u00e9 int\u00e8gre le programme Client Powell Software. Nos Responsables R\u00e9ussite Clients vous accompagnent pour am\u00e9liorer votre exp\u00e9rience, d\u00e9velopper vos projets, mesurer et optimiser vos retours sur investissements.<\/p>\n<p><\/p>\n<h4><strong>Rencontrez notre \u00e9quipe EMEA<\/strong><\/h4>\n<p><\/p>\n<h4><\/h4>\n<p><img fetchpriority=\"low\" loading=\"lazy\" decoding=\"async\" class=\"wp-image-34623 size-large aligncenter\" src=\"https:\/\/powell-software.com\/wp-content\/uploads\/2020\/01\/csm-2-camille-alban-1200x400.png\" alt=\"\" width=\"1200\" height=\"400\" \/><\/p>\n<p>Camille Gorce et Alban Van Assel sont nos Responsables Customer Success sur la zone EMEA. Passionn\u00e9s par la transformation digitale, les Digital Workplaces et l\u2019\u00e9volution des usages O365, ils vous accompagnent et vous assistent dans la r\u00e9ussite de votre projet. Ce sont vos principaux ambassadeurs en interne.<\/p>\n<p><\/p>\n<h4 style=\"text-align: center;\"><strong>En int\u00e9grant le Programme Client vous b\u00e9n\u00e9ficiez de nombreux avantages !<\/strong><\/h4>\n<p>https:\/\/powell-software.com\/wp-content\/uploads\/2020\/01\/csm-kt-4-480&#215;240.png<\/p>\n<p><strong>Acc\u00e8s au Powell Success Kit incluant :<\/strong><\/p>\n<ul>\n<li>Notre portail Powell Center avec nos documentations, pr\u00e9sentations produits, guides et vid\u00e9os de formations, etc.<\/li>\n<li>Nos t\u00e9moignages clients lors de nos ateliers &amp; Master Class, dans nos \u00e9tudes de cas et nos vid\u00e9os.<\/li>\n<li>Les bonnes pratiques Customer Success Managers<\/li>\n<li>La communaut\u00e9 Yammer pour \u00e9changer, rester inform\u00e9 et poser vos questions<\/li>\n<\/ul>\n<p>https:\/\/powell-software.com\/wp-content\/uploads\/2020\/01\/csm-roadmap-2-480&#215;133.png<\/p>\n<p><strong>Une visibilit\u00e9 sur la roadmap, les \u00e9volutions produits et les actualit\u00e9s Powell Software<br \/>\n<\/strong>A travers nos webinars clients et notre newsletter<\/p>\n<p>https:\/\/powell-software.com\/wp-content\/uploads\/2020\/01\/csm-votre-voix-2-1-480&#215;260.png<\/p>\n<p><strong>L\u2019opportunit\u00e9 de faire entendre votre voix\u00a0!<\/strong><br \/>\nNotre \u00e9quipe est \u00e0 votre \u00e9coute. Partagez vos retours aupr\u00e8s de nos Customer Success Managers pour un maximum d\u2019impact et un meilleur suivi.<\/p>\n<p>https:\/\/powell-software.com\/wp-content\/uploads\/2020\/01\/contact-direct-480&#215;343.png<\/p>\n<p><strong>Un contact direct et privil\u00e9gi\u00e9 avec les \u00e9quipes internes<\/strong><br \/>\nPour \u00e9changer et \u00eatre accompagn\u00e9 sur vos th\u00e9matiques.<\/p>\n<p><\/p>\n<h4 style=\"text-align: center;\"><strong>Pour plus d\u2019informations, contactez nos CSM !<\/strong><\/h4>\n<p style=\"text-align: center;\">Camille Gorce<br \/>\ncgorce@powell-software.com<\/p>\n<p style=\"text-align: center;\">Alban Van Assel<br \/>\navanassel@powell-software.com<\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chaque client rejoignant notre communaut\u00e9 int\u00e8gre le programme Client Powell Software. Nos Responsables R\u00e9ussite Clients vous accompagnent pour am\u00e9liorer votre exp\u00e9rience, d\u00e9veloppez vos projets, mesurez et optimisez vos retours sur investissements.<\/p>\n","protected":false},"author":32,"featured_media":34610,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"audiences":[],"interests":[],"products":[],"zones":[],"class_list":["post-34562","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>D\u00e9couvrez notre Programme Customer Success - Powell<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le programme Client Powell Software. 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