{"id":120916,"date":"2024-04-09T16:24:33","date_gmt":"2024-04-09T15:24:33","guid":{"rendered":"https:\/\/powell-software.com\/resources\/non-classifiee\/powell-buddy-elevating-knowledge-management-and-process-execution-with-advanced-ai\/"},"modified":"2024-07-23T13:36:21","modified_gmt":"2024-07-23T12:36:21","slug":"knowledge-management-advanced-ai","status":"publish","type":"post","link":"https:\/\/powell-software.com\/fr\/resources\/blog\/knowledge-management-advanced-ai\/","title":{"rendered":"Am\u00e9liorer la gestion des connaissances et l’ex\u00e9cution des processus gr\u00e2ce \u00e0 l’IA"},"content":{"rendered":"

Naviguer dans le labyrinthe de l’information d’entreprise<\/h2>\n

Dans le monde actuel, orient\u00e9 vers le num\u00e9rique, les employ\u00e9s se retrouvent souvent \u00e0 lutter contre la mont\u00e9e incessante des informations. Le d\u00e9fi ? Identifier pr\u00e9cis\u00e9ment la donn\u00e9e dont ils ont besoin sans se perdre dans un d\u00e9dale de dossiers et de pages intranet. Il ne s’agit pas seulement de la frustration de devoir cliquer de dossier en dossier ; c’est aussi le co\u00fbt r\u00e9el pour les entreprises lorsque leurs \u00e9quipes ne trouvent pas efficacement les r\u00e9ponses ou les informations n\u00e9cessaires.<\/p>\n

La qu\u00eate d’informations rapides et pr\u00e9cises s’\u00e9tend \u00e0 tous les coins d’une organisation. Des d\u00e9partements RH qui r\u00e9pondent aux questions sur les avantages et les jours de cong\u00e9 aux \u00e9quipes informatiques qui g\u00e8rent les demandes et incidents, en passant par les \u00e9quipes de vente et de marketing \u00e0 la recherche des derniers d\u00e9tails sur les produits. Les m\u00e9thodes traditionnelles de stockage et d’acc\u00e8s \u00e0 ces informations \u2013 les silos intranet et les syst\u00e8mes de fichiers num\u00e9riques \u2013 ne peuvent suivre le rythme des besoins commerciaux d’aujourd’hui.<\/p>\n

Comment l’Intranet et Microsoft 365 fa\u00e7onnent notre paysage de connaissances<\/h2>\n

De plus, les intranets et Microsoft 365<\/a> sont devenus l’\u00e9pine dorsale de la connaissance organisationnelle, chacun jouant des r\u00f4les distincts mais compl\u00e9mentaires. Les intranets agissent comme des sources centralis\u00e9es de v\u00e9rit\u00e9, offrant des politiques, des processus et des informations essentielles \u00e0 jour. D’autre part, Microsoft 365 est l’espace o\u00f9 la collaboration prend vie, avec des outils comme SharePoint et Teams qui permettent un \u00e9change dynamique de documents et d’id\u00e9es. Powell Intranet fait le pont entre ces mondes, les int\u00e9grant de mani\u00e8re transparente pour am\u00e9liorer l’accessibilit\u00e9 et maintenir la coh\u00e9rence des informations. Au c\u0153ur de Powell Intranet, une architecture robuste prend en charge tout, des nouvelles de l’entreprise aux ressources RH, faisant \u00e9voluer l’intranet d’un d\u00e9p\u00f4t statique \u00e0 une plateforme intelligente qui r\u00e9pond de mani\u00e8re intuitive aux requ\u00eates des employ\u00e9s, rendant la recherche et l’utilisation des informations plus simples et plus efficaces.<\/p>\n

C’est ici que le besoin de transformation devient \u00e9vident et o\u00f9 l’IA peut d\u00e9bloquer la situation.<\/p>\n

Am\u00e9lioration de la recherche d’informations<\/h2>\n

Gr\u00e2ce \u00e0 ses capacit\u00e9s avanc\u00e9es, Le bot assistant IA de Powell Intranet<\/a>, Powell Buddy, fonctionne d\u00e9sormais comme un bot sophistiqu\u00e9, fournissant des r\u00e9ponses aux questions des employ\u00e9s.<\/p>\n

Il tire des informations de sources d’entreprise sp\u00e9cifi\u00e9es par les parties prenantes de l’entreprise, garantissant ainsi l’exactitude et la pertinence.<\/p>\n

Ce d\u00e9veloppement couvre des domaines d’activit\u00e9 diverses, notamment les RH (\u00ab Comment puis-je faire une demande de cong\u00e9 \u00bb), l\u2019informatique (\u00ab Puis-je utiliser mon ordinateur portable \u00e0 la maison \u00bb) et les fonctions commerciales (\u00ab Quelle est notre politique de r\u00e9duction \u00bb).\u00a0 Powell Buddy am\u00e9liore l’efficacit\u00e9 et la prise de d\u00e9cision au sein des organisations en fournissant des informations pr\u00e9cises, gouvern\u00e9es et adapt\u00e9es aux requ\u00eates. Il lib\u00e8re les experts du temps pass\u00e9 \u00e0 r\u00e9pondre aux questions des employ\u00e9s sur les processus et les politiques en vigueur dans l\u2019entreprise.<\/p>\n

\"IT<\/p>\n

De plus, Powell Buddy<\/a> est accessible via Powell Apps, ce qui permet \u00e0 chaque employ\u00e9, y compris les travailleurs de premi\u00e8re ligne sans licence Microsoft 365, de se connecter \u00e0 son intranet exclusivement via mobile, garantissant ainsi une accessibilit\u00e9 compl\u00e8te \u00e0 l’ensemble du personnel.<\/p>\n

\"HR<\/p>\n

Responsabiliser chaque employ\u00e9 gr\u00e2ce \u00e0 la cr\u00e9ation de contenu r\u00e9volutionnaire<\/h2>\n

En plus d’aider les contributeurs de l’intranet avec du contenu d’entreprise, Powell Buddy \u00e9tend d\u00e9sormais ses capacit\u00e9s de cr\u00e9ation de contenu \u00e0 tous les employ\u00e9s.<\/p>\n

Il facilite la cr\u00e9ation de divers contenus tels que les e-mails, les m\u00e9mos et les publications LinkedIn. Cette avanc\u00e9e est aliment\u00e9e par un bot multilingue dont le ton, le style et la complexit\u00e9 sont adaptables pour r\u00e9pondre aux besoins des utilisateurs et comprendre en profondeur les caract\u00e9ristiques uniques de vos produits.<\/p>\n

Un exemple d\u2019application type\u00a0: les campagnes de marketing \u00ab\u00a0employee advocacy\u00a0\u00bb\u00a0: le bot \u00a0permet aux employ\u00e9s de cr\u00e9er des publications personnalis\u00e9es bas\u00e9es sur des informations sur les produits, favorisant ainsi un r\u00e9cit marketing coh\u00e9rent mais diversifi\u00e9.<\/p>\n

\"Support<\/p>\n

 <\/p>\n

Am\u00e9liorer l’ex\u00e9cution des processus d’entreprise au quotidien<\/h2>\n

Powell Buddy devient un assistant complet, conseillant sur les d\u00e9cisions optimales pour des processus sp\u00e9cifiques de l’entreprise.<\/p>\n

Par exemple, il peut guider les \u00e9quipes marketing sur les sp\u00e9cificit\u00e9s de la proc\u00e9dure de lancement de nouvelles campagnes en fonction des politiques marketing de l’entreprise. Cette fonctionnalit\u00e9 garantit la conformit\u00e9 et optimise le flux de travail gr\u00e2ce \u00e0 des conseils exploitables et \u00e9clair\u00e9s par des politiques.<\/p>\n

\"Decision<\/p>\n

Les capacit\u00e9s uniques de notre bot assistant IA<\/h2>\n

Powell Buddy se distingue par les avantages suivants :<\/p>\n

– Sources d’information gouvern\u00e9es <\/strong>: Contrairement aux solutions qui analysent les donn\u00e9es de l’entreprise sans discernement, Powell Buddy utilise uniquement les bases de connaissances sp\u00e9cifiquement d\u00e9sign\u00e9es par les responsables-m\u00e9tiers, ce qui am\u00e9liore la pr\u00e9cision et la s\u00e9curit\u00e9 des r\u00e9ponses.<\/p>\n

– Rentabilit\u00e9 <\/strong>: Dot\u00e9 d’une approche \u00e0 l\u2019usage, garantissant une accessibilit\u00e9 y compris pour les utilisateurs occasionnels avec un taux de retour sur investissement remarquable.<\/p>\n

– S\u00e9curit\u00e9 <\/strong>: prot\u00e9g\u00e9 au sein du tenant Microsoft 365 de l\u2019entreprise et des versions priv\u00e9es de grands mod\u00e8les de langage LLM tels qu’Azure OpenAI et Azure Search.<\/p>\n

– Personnalisation et flexibilit\u00e9 <\/strong>: les bots sont enti\u00e8rement personnalisables avec les logos de l’entreprise et peuvent \u00eatre adapt\u00e9s \u00e0 des cas d’utilisation sp\u00e9cifiques. Ils sont sp\u00e9cifiques \u00e0 une audience et capables de servir des groupes d’utilisateurs d\u00e9sign\u00e9s<\/p>\n

– Diff\u00e9rentes options de d\u00e9ploiement<\/strong>, sous forme de fen\u00eatre contextuelle dans l’intranet, l’int\u00e9gration dans des pages intranet existantes, une application mobile ou une application autonome.<\/p>\n

L\u2019avenir du bot assistant IA de Powell Intranet<\/h2>\n

Powell Software continuera l’expansion des fonctionnalit\u00e9s de Powell Buddy tout au long de 2024. Les avanc\u00e9es attendues comprennent l’int\u00e9gration d’un plus grand nombre de LLM tels que Mistral et Claude, l’\u00e9largissement \u00e0 de nouvelles sources d’information (sites Web et applications tierces) et l’introduction de fonctionnalit\u00e9s compl\u00e8tes de gouvernance et de gestion des services d’IA.<\/p>\n

Powell Buddy est disponible en tant que module compl\u00e9mentaire \u00e0 la licence standard Powell Intranet. Il est d\u00e9sormais disponible en pr\u00e9version publique pour tous les clients, partenaires et prospects existants de Powell Intranet.<\/p>\n

Powell Software<\/strong> s’engage \u00e0 d\u00e9velopper des solutions innovantes qui permettent aux entreprises de tirer pleinement parti de leurs connaissances et de leurs ressources. Avec Powell Buddy \u00e0 l’avant-garde, nous envisageons un lieu de travail plus lumineux, plus interconnect\u00e9 et plus efficace pour tous.<\/p>\n

\n","protected":false},"excerpt":{"rendered":"

Naviguer dans le labyrinthe de l’information d’entreprise Dans le monde actuel, orient\u00e9 vers le num\u00e9rique, les employ\u00e9s se retrouvent souvent \u00e0 lutter contre la mont\u00e9e … Continued<\/a><\/p>\n","protected":false},"author":51,"featured_media":120913,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1671],"audiences":[],"interests":[1999],"products":[1691],"zones":[],"class_list":["post-120916","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","interests-actus-produits","products-powell-intranet"],"acf":[],"yoast_head":"\nAm\u00e9liorer la gestion des connaissances & les workflows via l'IA<\/title>\n<meta name=\"description\" content=\"Le bot assistant IA de Powell Intranet red\u00e9finit la recherche d'informations & cr\u00e9ation de contenu pour plus de productivit\u00e9 & efficacit\u00e9 des entreprises\" 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