{"id":115829,"date":"2024-01-09T15:10:57","date_gmt":"2024-01-09T14:10:57","guid":{"rendered":"https:\/\/powell-software.com\/resources\/non-classifiee\/bots-and-ai-intranets-best-friend-in-2024\/"},"modified":"2024-02-07T15:15:24","modified_gmt":"2024-02-07T14:15:24","slug":"bots-ia-intranet-2024","status":"publish","type":"post","link":"https:\/\/powell-software.com\/fr\/resources\/blog\/bots-ia-intranet-2024\/","title":{"rendered":"Intelligence Artificielle et Bots : Les meilleurs amis de l’Intranet en 2024"},"content":{"rendered":"

Naviguer dans le Futur des Digital Workplace<\/h2>\n

Alors que nous faisons le bilan de 2023 et nous projetons vers 2024, un sujet crucial occupe les esprits des \u00e9quipes en charge des Digital Workplaces, des exp\u00e9riences employ\u00e9s et des intranets : le r\u00f4le de l’intelligence artificielle comme partenaire strat\u00e9gique. Dans ce contexte, une tendance se dessine : les bots pourraient devenir l’interface privil\u00e9gi\u00e9e, \u00e9clipsant potentiellement les autres.<\/p>\n

Cet article vise \u00e0 d\u00e9mystifier la situation : d’une part, les intranets \u00e9prouv\u00e9s, et d’autre part, les bots enrichis par l’IA. Quel sera le leader en 2024 et au-del\u00e0 ?<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Les Intranets au fil du Temps<\/span><\/h3>\n

Historiquement, les intranets ont \u00e9t\u00e9 la r\u00e9f\u00e9rence pour les actualit\u00e9s, les documents cl\u00e9s, les r\u00e9pertoires d’entreprise et l’acc\u00e8s aux applications. Indispensables pour l’int\u00e9gration des nouveaux employ\u00e9s, la navigation dans les exp\u00e9riences employ\u00e9s, l’application des politiques RH et la culture d’entreprise, ils jouent un r\u00f4le central.<\/p>\n

N\u00e9anmoins, l’adoption par les utilisateurs reste un d\u00e9fi constant. Beaucoup consid\u00e8rent les intranets comme obsol\u00e8tes et peu engageants, ne r\u00e9pondant pas aux normes visuelles et d’interaction actuelles.<\/p>\n

\"\"<\/p>\n

IA G\u00e9n\u00e9rative : les \u00ab game changers\u00a0 : <\/span>\u00a0<\/span><\/h3>\n

La donne a chang\u00e9 apr\u00e8s 2023. Avant, les bots d’entreprise \u00e9taient vus comme des gadgets limit\u00e9s \u00e0 des commandes restreintes et exigeant une courbe d’apprentissage \u00e9lev\u00e9e. Mais avec l’av\u00e8nement de ChatGPT en 2023, l’IA g\u00e9n\u00e9rative a ouvert la voie \u00e0 l’exploration d’interfaces conversationnelles.<\/p>\n

Les technologies actuelles d’IA g\u00e9n\u00e9rative et d’indexation, comme Microsoft Azure, rendent possible la cr\u00e9ation de bots personnalis\u00e9s aux donn\u00e9es et particularit\u00e9s de chaque entreprise.<\/p>\n

Imaginez un bot form\u00e9 sur les politiques RH d’une soci\u00e9t\u00e9, r\u00e9pondant aux interrogations des employ\u00e9s sur la base des documents RH, ou un bot sp\u00e9cialis\u00e9 assistant les \u00e9quipes de vente avec des informations sur les produits. Ces interactions fluides posent-elles un risque pour l’obsolescence des intranets ?<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Vision d\u2019une Digital Workplaces Augment\u00e9e<\/span><\/h3>\n

Chez Powell Software,<\/strong> nous voyons ces deux moyens comme compl\u00e9mentaires. Tout comme les r\u00e9seaux sociaux d’entreprise et Microsoft Teams n’ont pas supplant\u00e9 mais enrichi les intranets, les bots ajoutent une interface suppl\u00e9mentaire qui am\u00e9liore l’efficacit\u00e9 des intranets et r\u00e9pond aux besoins des employ\u00e9s.<\/p>\n

L’intranet est g\u00e9r\u00e9 par des \u00e9quipes d\u00e9di\u00e9es, garantissant la fiabilit\u00e9 et la hi\u00e9rarchisation de l’information avec une interface riche. Cependant, un bot dop\u00e9 \u00e0 l’IA offre une interface dynamique, utilisant des outils de recherche pour rep\u00e9rer et reformuler l’information pertinente, tout en n\u00e9cessitant une approche conviviale pour rassurer les employ\u00e9s sur la cr\u00e9dibilit\u00e9 des sources.<\/p>\n

Un bot int\u00e9gr\u00e9 dans l’intranet, r\u00e9pondant aux questions \u00e0 partir de documents internes, et \u00e9galement accessible via Teams ou une application mobile, repr\u00e9sente une solution id\u00e9ale.<\/p>\n

Cette vision d’un espace de travail num\u00e9rique augment\u00e9 est ce que nous d\u00e9veloppons chez Powell Software<\/strong>, en tirant parti des technologies Microsoft 365<\/strong> et Azure OpenAI.<\/strong><\/p>\n

\u202f\"\"<\/span><\/p>\n

<\/h3>\n

Synth\u00e8se et Perspectives pour 2024<\/h3>\n

L’ann\u00e9e 2024 s’annonce excitante, avec la concr\u00e9tisation des possibilit\u00e9s entrevues en 2023 dans de nombreux projets. Chez Powell Software, nous nous engageons \u00e0 optimiser la gestion des connaissances, l’exp\u00e9rience des employ\u00e9s et l’engagement des \u00e9quipes au sein d’intranets enrichis par l’IA et les bots.<\/p>\n

Notre vision : une collaboration harmonieuse entre Bots et Intranets au service des employ\u00e9s.<\/p>\n

D\u00e9couvrez notre vision de l’espace de travail num\u00e9rique augment\u00e9<\/a><\/strong><\/p>\n

En savoir plus sur Powell Buddy<\/a><\/strong><\/p>\n

 <\/p>\n

*Article Original publi\u00e9 sur le site du JDN ici : Les bots et l’IA, les nouveaux meilleurs alli\u00e9s de l’intranet en 2024 (journaldunet.com)<\/a><\/p>\n

\"Nouveau<\/a><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Naviguer dans le Futur des Digital Workplace Alors que nous faisons le bilan de 2023 et nous projetons vers 2024, un sujet crucial occupe les … Continued<\/a><\/p>\n","protected":false},"author":51,"featured_media":115825,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1671],"audiences":[],"interests":[1999,1676],"products":[1691,1692],"zones":[],"class_list":["post-115829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","interests-actus-produits","interests-digital-workplace","products-powell-intranet","products-powell-software-suite"],"acf":[],"yoast_head":"\nIntelligence Artificielle et Bots : Les meilleurs amis de l'Intranet en 2024 - Powell<\/title>\n<meta name=\"description\" content=\"Explorez comment l'IA et les intranets se combinent pour transformer les Digital Workplace et enrichir l'exp\u00e9rience des 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